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Dan is the author of How-To and Thought Leadership Teams. His byline has appeared in The New York Times, Newsweek, NBC News, Architectural Digest and elsewhere. He is addicted to crossword puzzles and interested in the divide between technology and marginalized communities.
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AT&T is still trying to track down former customers who are owed part of the $60 million. Igor Golovniov/Sopa Images/Lightrocket via Getty Images
If you’re a former AT&T customer, you may have to pay a portion of the $60 million. But today is your last chance to file a claim.
In 2014 In a lawsuit, the US Federal Trade Commission said at least 3.5 million AT&T customers with unlimited plans had their data slowed when they hit a monthly limit known as “data throttling”.
According to the FTC, some networks were down 80-90%, and users reported that video streaming, web browsing and even GPS navigation were “difficult or impossible to use.”
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In a statement, an AT&T spokesperson said the company disputed the allegations but decided to settle “rather than continue a protracted legal process.”
According to the 2019 the arrangement, current subscribers were credited on their accounts and funds were sent to many former customers. But AT&T is trying to distribute about $7 million to former customers for whom it does not have contact information.
Here’s what you need to know about the settlement, including who is eligible to receive payment from AT&T and how to file a claim.
Current AT&T customers must have their own account and are not eligible for this offer. Former customers who have already received a check from AT&T are also ineligible.
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An FTC spokeswoman said the amount individual customers receive depends on how many people file a valid claim.
In the initial round of compensation, current and former AT&T customers received between $10 and $23, depending on the state they lived in.
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